Seafarers' Advice & Information Line (SAIL)

Seafarers' Advice & Information Line (SAIL) - Association of ex ...


 Charity Number: 1064404

Contact: Miles Cowley

Address: 30 King William Walk, Greenwich, London

Postcode: SE10 9HU

Phone: 0800 160 1842




Summary: Seafarers' Advice and Information Line (SAIL) is a free advice service for seafarers across the UK. It is part of Citizens Advice. We provide phone and email advice on a wide range of issues.

Specialist CAB service for seafarers
SAIL is the only CAB service for seafarers and their families. We work by phone and email, providing specialist telephone advice to working and former seafarers, their families and dependants.

Who we are
We are experienced advisers who understand the issues you face. We are all CAB trained and the quality of our advice is regularly monitored .

Whether you’re working or retired — we’re here to help you.

How we help
We offer a range of services including:

  • Information and advice
  • In-depth case work — where we contact official organisations or charities directly on your behalf

SAIL is a Citizens advice service, so we aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination. 

Fast, free and confidential

To contact us please phone our helpline on 0800 160 1842 or click on the following link: Contact Form

The legal bit
SAIL is regulated for advice by the Financial Conduct Authority (FRN617616). If you’re not happy with our advice you can request a complaint form which can be posted or emailed to you. 



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