Seafarers' Advice & Information Line (SAIL)


Seafarers' Advice & Information Line (SAIL) - Association of ex ...


Charity Number: 1064404

Contact: Miles Cowley

Address: 30 King William Walk, Greenwich, London

Postcode: SE10 9HU

Phone: 0800 160 1842



Summary: Seafarers' Advice and Information Line (SAIL) is a free advice service for seafarers across the UK. It is part of Citizens Advice. We provide phone and email advice on a wide range of issues, including welfare benefits.

Benefits advice

Don't know your UC from your WTC, your AA from your CA?Benefits can be very confusing and it’s important you get all the benefits you’re entitled to.
The benefits system is changing
Over the last few years, the government has made the biggest changes in a generation to the benefits system.Several new benefits have been introduced — Employment & Support Allowance, Personal Independence Payment, Universal Credit and the Bedroom Tax to name just some.
How we can help
Our advisers are fully trained on all aspects of the benefits system.We can help you check you’re getting all the benefits you’re entitled to.And when things go wrong, we can help you challenge the decisions that you think are unfair.Our advice on benefits is free and confidential. Just call or email us
To contact us please 0800 160 1842 or click on the following link: Contact Form

The legal bit
SAIL is regulated for advice by the Financial Conduct Authority (FRN617616). If you’re not happy with our advice you can request a complaint form which can be posted or emailed to you. 



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