Charity Number: 1102946
Contact: Chester Quintal - Helpline Manager / Yasmine Zhao - Deputy Team Manager
Address: 3rd Floor, Suffolk House, George Street, Croydon
Postcode: CR0 1PE
Phone: 020 7323 2737
Summary: SeafarerHelp is the free 24 hour, 365 day per year multilingual referral service for seafarers, and their families, who need support and information. It is provided by the International Seafarers' Welfare and Assistance Network (ISWAN), a charity registered in the United Kingdom.
It is a free helpline service that can be accessed by telephone, e-mail, SMS text message, Skype, WhatsApp, Viber, Live Chat and Facebook from anywhere in the world. Seafarers or their families can contact the SeafarerHelp team regarding any problems or concerns they have and the team will refer them to, or work with, other specialist organisations best positioned to assist them.
ISWAN and the SeafarerHelp team work in partnership with others and welcome contacts from other organisations who want to work together to improve seafarers' welfare. ISWAN will assist seafarers and their families regardless of their nationality, religion, ethnicity, age, gender or sexuality.