Seafarers' Advice & Information Line (SAIL)

Charity Number: 1064404

Address: 30 King William Walk, Greenwich, London

Postcode: SE10 9HU

Phone: 0800 160 1842

Summary: Seafarers' Advice and Information Line (SAIL) is a free advice service for seafarers across the UK. It is part of Citizens Advice. We provide phone and email advice on a wide range of issues, including help if you have been affected by the Covid-19 pandemic.

Problems with money: Whether it’s a period of illness, loss of your job or a sudden unexpected bill, it’s easy to let your financial situation get out of control, give us a call.

All our advisers are fully trained to give advice and help you find the best way out of your financial situation. In fact SAIL’s got a specialist quality mark for our advice so you’re in safe hands. The law in Scotland is very different to the rest of the UK. We can help.

Some tips when you’re having money worries

- Don’t ignore the problem as it will probably get worse

- Do get help, but

- Don’t ever pay for advice

- Do get all your statements together so you know your situation

- Do keep speaking to your creditors

- Do deal with the most important accounts first — rent & mortgage arrears, utility & council tax court fines

To contact us please phone 0800 160 1842 or click on the following link: Contact Form

The legal bit
SAIL is regulated for advice by the Financial Conduct Authority (FRN617616). If you’re not happy with our advice you can request a complaint form which can be posted or emailed to you.